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Questions about your Scan It Up tag, partnerships, or anything else? Our team is ready to help within 24 hours.

Email Us

support@scanitup.com

Response within 24 hours

WhatsApp Support

+91 98765 43210

Mon–Sat, 9 AM – 7 PM IST

Office Address

Scan It Up Technologies Pvt Ltd
12th Floor, Prestige Tech Park
Marathahalli, Bangalore – 560037

Business Hours

Monday – Saturday: 9 AM – 7 PM IST
Sunday: Closed

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FAQ

Common Questions

How do I track my order?
Once your order is dispatched, you'll receive a tracking number via email and SMS. You can also check order status by logging into your Scan It Up account.
My QR tag isn't working — what should I do?
First, ensure your Scan It Up app is updated to the latest version and notifications are enabled. If the issue persists, contact our support team with your tag ID and we'll resolve it within 24 hours.
Can I return or exchange my tag?
Yes! We offer a 30-day hassle-free return policy. If you're not satisfied, contact support@scanitup.com with your order ID and we'll arrange a return or replacement.
Do you have bulk pricing for fleet operators?
Absolutely. We offer special fleet pricing for 20+ units. Reach out via our Partner With Us page or email us at partners@scanitup.com for a custom quote.